Access Card FAQ

What is the Access card?
The ACCESS card is a Benefit of Belonging to CSEA that gives you the ability to save money at thousands of locations worldwide.

What kinds of discounts are available?
Your card saves you up to 50% on purchases you make every day-at restaurants, hotels, retail stores, golf courses, ski resorts, theme parks and everywhere else in between. With discounts at over 250,000 locations worldwide, you'll be sure to find savings wherever you are-or plan to be!

How do I get my discounts?
Most merchants require that you present a printed coupon from the Access website. In some instances, all you need is a discount code or to click on a link to redeem the discount. Be sure to check the individual merchant page on the website for specific redemption instructions.

How do I search for savings?
There are several ways to search for savings. To find participating merchants in your area, enter in your city name or zip code into the box marked "Find Discounts," select your category and click "Find!" You can also refine your search results by clicking "Advanced Search" on the left-hand side of your browser. This will allow you to search for several specific categories within a specific area.

What if a merchant I visited didn't recognize the program?
Every once in a while, a merchant will appear on the website whose employees are unaware of the discount program. If a participating location does not honor your discount, please contact Access Customer Service, 888-288-0423, immediately.

I don't have Internet access. Can I get a printed directory?
Absolutely! Simply contact Access Customer Service, 888-288-0423, and the Access member services team will send you a printed directory for your area (nominal fee required). Because the printed directories are only updated once every quarter, it's possible that some recently added merchants will not appear in your directory. The website, on the other hand, is updated daily.

I don't see my favorite merchant in the program. What can I do?
Access gets some of its best leads from members like you. With the Refer-A-Merchant program, members identify businesses where they would most like to save. Once a location is submitted, the merchant recruitment team goes into action-contacting that business and encouraging it to join the Access Savings program.

How do I activate my card?
Click here. Enter the Member-ID located on the front of your personalized card. If you don't have Internet access, call Access Customer Service, 888-288-0423, and the friendly staff will be happy to assist you.